The project includes a mix of unified communications, free public Wi-Fi and other technologies. It is put in place with the help of Cisco System, supplier of network infrastructure, Hewlett-Packard, integrator on the project, and Com-Net Software for the screen system.
The project includes installation of Cisco Unified Wireless IP phones for airline personnel to log into their specific profiles. This will allow airlines to make common use of check-in counters, hence sharing facilities and speeding up the process of checking in and managing passengers. As needed, airline personnel can use a counter and control the digital screens, putting up their company’s logo and other information.
Marc-André Bédard, IT assistant manager at Quebec Airport, says that the airport has 27 check-in counters and 12 gate counters. He adds that the new system, which has three aspects (common use counters, mobile phone system and digital signage), has saved the airport the space and expense of about 45 counters.
